What do our customer have to say about us?
"We were very impressed with your service. We will look to Naptech first for reconditioned test equipment."
"I am very impressed with Naptech. I had a bad incident with another company. I didn't get everything with the unit I expected. But I was really happy when I received the equipment from Naptech. Everything was there that I expected--probably even more than I expected. And it was refurbished nicely."
"We heard of Naptech from a lab who already had one of your refurbished units. They thought highly of Naptech."
"You are very good about honoring your warranty, and we really liked the walnuts you sent with the equipment. Nice little touch."
"The sales rep got back to me with the information I needed within a couple of hours."
"Your Prices are outstanding! The products are perfect--better than I imagined. we were expecting used equipment--missing knobs, dinged up--but we got some really excellent equipment from you guys. We're very, very happy."
"The unit I received was clean, in good shape. There was no dust inside or out. It looks like it's three years old, but I can't tell that anybody's ever used it!"
"We're pretty savvy. We shop around a lot. We're a calibration lab...so the equipment we get has to be good! We'll be doing more business with you. So to get the follow up business from us you have to be good."
"Naptech is professional. I wish our company dealt with their customers as you do. You are a role model for others is the industry."
"Your service was very prompt, and information about the products was readily available. You faxed us a spec sheet the very same day we requested information. Other companies don't have the information or care."
"You don't have to go much further to improve your service to us. We can't ask for anything more than that; the price was good and the equipment worked well."
"I'm very satisfied. The unit we got from you (1 and a half years ago) still works fine."
"The equipment has worked great! (Purchased almost 2 years ago.) I'll remember you guys!"